Frequently Asked Questions

DirectList is a flat-fee MLS listing service that gives you control over your home sale through a technology-driven platform with full market exposure — without the traditional commission structure.

The MLS, or Multiple Listing Service, is the primary database real estate agents use to find and match properties with buyers. When your home is on the MLS, it automatically syndicates to major home search websites, giving you the same exposure as any traditionally listed property.

Your listing goes live within 24 hours after your details and photos are submitted. Professional photography is included at no cost and typically delivers in 2–3 business days, after which your listing is activated immediately.

Your property appears on the MLS and automatically appears on all major home search websites, including Zillow, Realtor.com, Homes.com, and many others.

No, there are no hidden fees. The flat fee covers your MLS listing and syndication. If you'd like extra help at any point, optional on-demand services are available — use them only if and when you need them. Explore on-demand services →

Yes, professional photography is included at no additional cost. A professional real estate photographer will capture your home to ensure it makes the best first impression online.

You will be notified as soon as an offer is submitted. You can review the offer through your portal and choose to accept, counter, or decline. And you can always get help from one of our licensed realtors when you need it.

No. A professional showing service manages all scheduling and coordination. You control your availability and can approve or decline showing requests as they come in.

Yes. Our support team can update your pricing, descriptions, photos, and other details as needed.

No. Buyers arrange their agent's fee themselves, and any request for you to cover part of it simply comes in as a term of their offer you can accept, counter, or decline.

Before your listing goes live, an agent will schedule a call with you to review current market data and comparable sales. They'll provide a recommended price, but you always have the final say on your listing price.

No. Your property appears identical to any traditionally listed home. It is listed through a licensed brokerage and shows up on the MLS and all major search platforms the same way.

Yes. You can use any title company you prefer, or you can use DirectList's trusted title partner who is already familiar with our process.

No, there is no limit. You can list as many properties as you need.

Support is flexible — you can self-direct the process or engage our team for assistance at any stage through closing. You choose how much help you need.

Yes. Land and vacant lots are eligible for listing through DirectList.

Yes, every listing is handled by experienced, licensed real estate professionals who are available to provide guidance and support throughout your transaction.

No. DirectList is not FSBO. Your property is professionally listed and marketed, but without the traditional commission structure. You get the benefits of a listed home without paying a percentage of your sale price.

If your home doesn't sell, there is no listing commission owed — because there is no percentage-based commission. If you choose to withdraw your listing, a $395 cancellation fee applies to cover administrative costs, MLS fees, photography, and marketing expenses already incurred. The initial upfront payment is non-refundable.